Customer Reviews

Everyone there is so nice and they got me a decent deal for how much I had wrong with my car. Only auto shop I’ve gone to where they are friendly and explain what’s wrong in detail to help me understand!! Highly recommend, only auto shop I’ll go to! Truly care about their customers

Ease in getting appointment which meets our busy schedule. Good communication in determining how to best address repairs.

Always knowledgeable and professional.

Josh always goes above and beyond! As does every single employee here. The charges and diagnostic explanations are very clear. Love this place

We have been looking for a repair shop that would do a full diagnostic of our vehicle and most places wouldn’t even call us back. When we called Pride Auto they were great from the beginning. They went above and beyond with one of the most comprehensive diagnostics we have had. After that they supported us in a mess up from a company who sold us the wrong parts, repaired our car in less the 24 hrs (it was not a small list of repairs), and kept us update along the way. Thank you for making our 19 year old car last awhile longer.

I had a fantastic experience here! The location is super convenient, and the mechanic shop inside is really spacious, giving off a professional vibe. The waiting lounge was a nice surprise—so cozy and comfortable while I waited. I finally got my sun visor and third brake light replaced, and my car honestly feels like new again! The service was quick, which was a huge bonus. Highly recommend this place! Thanks to Josh, Bobby and Joel! The mechanic guy was super nice too!!!

Took time to answer every question, and explain every situation. Pride has handled my cars exclusively for at least the last 15 years!

Took time to answer every question, and explain every situation. Pride has handled my cars exclusively for at least the last 15 years!

Couldn't ask for a more amazing and professional shop. The team at Pride Auto Parker are some of the most knowledgeable and service oriented professionals I've had the pleasure of dealing with. Thanks to them I still have a jeep still kicking at over 200K miles. I'm so grateful for all the work they do and if you're in the market for a great shop, you need to check them out.

Excellent customer service. Friendly, knowledgeable and professional.

I was able to get my truck in same day that I called. Professional, respectful and friendly staff. Knowledgeable, described my truck’s issues and provided options.

Great experience. Convienient location, called on a Tuesday to make an appointment for Friday at 2:30. Oil change, tire rotation and balance. I found a coupon in my valuepak. Courteous staff, professional, informative, respectful. my truck was ready earlier than promised. Awesome since I had to pick my boys up from school soon after.

That check engine light came on, and this time the codes were ugly! Not something I could even begin to tackle. Felt like the ground opened up beneath me. I asked around and did my research on the local shops and Pride kept coming up. I called in and spoke to Bobby and it was like talking to an old friend. ZERO push, TONS of exceptional advice. SUV was towed in that day and the mystery code was diagnosed that evening. Came time to settle up and they were INCREDIBLY reasonable. Beyond reasonable. I was a taken aback. I can name several other shops that would have charged for all sorts of the "extra" hidden fees. Absolutely no hidden fees at Pride! I have two more jobs I'd like done come spring - and there is no other shop on my map. Thanks Bobby! Thanks Pride!

We are so grateful for your professional and honest service

Simply the best! Always professional and thorough in finding the problem. I couldn’t believe how fast they were able to fix the problem and get the car back to me. Truly appreciate Pride Auto and everything they stand for.

I had a couple heat shield clamps break the day before Christmas Eve as I was driving right outside their shop. I stopped in and they took care of it super quick! Super friendly. 10/10 would recommend!

The best

You never did the work as the car was too far gone but let us store it there for a week until we could arrange for it to be picked up by a salvage company. Thanks for be accommodating.

Woke up to a completely dead car that wouldn’t turn over. We live next door so I figured I’d see if they could give me a jump and get it over to figure. They were nice enough to send a very nice and knowledgeable mechanic over with a jump box and he was able to get it started and avoid a tow. Over the next 2 days Pride Auto Care was transparent about needing a new alternator and (SURPRISE!) water pump. I felt their pricing and labor cost were competitive (cheaper than Toyota) and their communication was fantastic. They were able to get my car back to me in 2 days after spending 15+ hours repairing it. Thank you Joel for all your communication. Thank you Bobby for managing a great team! Thanks Pride Auto Care for keeping my car on the road! I really appreciate all of you!

Went in to get my transmission looked at and the news wasn't good but everyone there was super helpful in my time of need. Bobby even brought me back to show me everything wrong they found with my car. 10 out of 10 service