Customer Reviews

Fast and friendly!

The staff are always curious And they take care of the problem quickly

I can't say enough good things about this place. They were more than helpful. I was looking for a truck to buy and kept taking vehicles to this mechanic shop for pre-purchase inspections and they truly went above and beyond. They showed me everything they found and explained what works and what doesn't. They gave me advice on things to look for, and told me how much would it cost to fix rusted over parts that I didn't see that would need to be replaced. Truly. You can't be in better hands.

Friendly, knowledgeable, professional, and efficient service and staff.

Great, accommodating staff! Very friendly and knowledgeable. Felt comfortable the moment I walked in until the moment I left.

Great, accommodating staff! Very friendly and knowledgeable. Felt comfortable the moment I walked in until the moment I left.

We’re in from out of town for a horse show and had an emergency with the DEF line in my F350 dually. Josh got me in immediately. The Ford dealerships couldn’t fit me in until next week, well after when we are supposed to haul a bunch of horses and kids back to Texas. Josh was so professional and accommodating. He offered same day service! I’m so relieved. Thank you Pride Diesel! If I lived here, this would be my auto shop.

As always excellent service!!

We brought the truck in for a routine oil change…it was quick and the coupon price was honored. Great customer service by staff as well. That’s why we keep coming back!

Everyone is friendly at Pride. I know that my car will be well maintained when I take it to Pride!

Pride Auto has never disappointed me in their work ethic, overall service performance, and technical & mechanical skills. I've brought my cars to them for 14 years and will continue to do so. It is a comfort to me that they have never given me any reason--cost of service, reliability, & dependability--to doubt the guys at Pride Auto in Parker. I never think of going any other place. And I appreciate this family-owned business is competition to the corporate franchisees that are rampant today.

Wish I’d found them sooner instead of going to places like Service Street. Pride Auto is honest, does good work and has better prices! Joel was so helpful!

Response to owner-I did have a positive experience, though. Nothing in life is perfect but what matters is you took my concern seriously, reached out to me, listened to me, had a sense of accountability and care and that’s what matters. Things will happen but how people deal with it is what’s important. My apologies for not allowing you the chance initially and reacting. I should have called you! Nowadays, most places are very unwilling to hear customers out and when they do they don’t usually care. But I appreciate that there are still businesses like yours who are not corporate thieves with AI responses. I received a call from the manager Bobby who was concerned about my review. He has offered to replace my bearings and profusely apologized. I have used the car for Uber and put a lot of miles on it as he explained things can change. I never change my reviews but I will say stress has done a lot lately and I stand by saying that these are genuinely caring and trustworthy people. I wish I had spoken to them prior to updating my review but I let financial stress overcome me. I’m glad they reached out to me. He also insisted to do the bearings because he wants to help me knowing I went through the fire tragedy . I can’t undo what’s done but my original gut feeling about this place being amazing was right. Update: while I still think the fact they’ll check your car out for problems same day is great, I’m so disappointed that I paid to have a pre-inspection while under the warranty as well as took my car in the other day after hearing a very loud droning noise and told I just needed to change my tires. I explained I thought it was the bearing but was told it’s just starting to make noise. I asked if he was sure and he said yes he uses special equipment. He said he’ll replace it “if I want”, though. He said he didn’t hear anything but road noise. I explained the noise just had started he said it’s a high mileage car it’ll do that. Few days later, noise is still happening another shop tells me both bearings in the back are shot. Front cv support bearing also needs replacing. $3,000 job that could have been handled while under warranty had it been noted on the pre-inspection. I recently lost everything in a fire with no personal insurance and am very short on money and this is upsetting knowing it could have been found during inspection but now I’m out of the warranty frame and stuck with a $3,000 bill! I really wish they would have taken me more seriously. I trusted them! I called ahead the other day about pricing and wow!- They were VERY reasonable and the price didn’t change when I got there. I did a walk in on a Saturday morning and these guys are SO nice and SO helpful! It’s like they appreciate you being there! It’s very clean and cozy too. They don’t try to push you or sell you anything and the service I had was not an expensive one so they could have really tried to charge me up, but instead, both men there were instead trying to help me figure out what I should do with the car I just got since it’s in the return time frame and said if I did get another car, to come back AND WAIT FOR IT————They will check it out at no cost! I’ve never seen a place like this! Clean, thorough, nice, caring, not pushy and super fast! They gave me print outs and reviewed and explained everything to me and didn’t lie and tell me things were emergencies or my car will die if I don’t spend thousands of dollars like just about every other car mechanic in the planet has done to me lol! Thank you guys! I would literally send my own son to you and found out today when I suggested your place he actually was there a few months back and raved to his wife about you all!!! A+ attitudes, quality, prices, cleanliness and service!

These guys really took care of me Needed my A/C charged they got it done for me i had an appointment at another place and they blew me off not gonna mention any names (BRAKES PLUS) THANKS TO THE GUYS AY PRIDE AUTO CARE THEY REALLY TOOK CARE OF ME THANK YOU GUYS 😊

Excellent service! Bobby diagnosed my cars issues and had it fixed within a few days! The crew at Pride is unmatched in their mechanical ability, and their customer service is above and beyond other places. I had constant updates on what they were doing and could contact them whenever needed. On top of all of that, they have premier origination and their system is very quick and efficient. Have them fix your car!

Parker Pride Auto has the most amazing staff. They're honest, generous, and work hard to see that you are cared for in a timely fashion. I had a time-sensitive situation on my hands, and they got me in and out in a half hour. My windshield wipers would not stop moving, and they diagnosed it, order the parts, and I came back the next day for installation. I was in and out of there like I said in a half hour. I was told by other locations that this could potentially be a costly repair and that I would need to leave my car for several days. Pride Auto, however, diagnostic it right away while I waited for 15 minutes. I'm a mom of four, and I just don't have time to be without a car. I am so grateful for the staff, their attentiveness, and the respect they showed me. I am tremendously pleased with them, and I will be coming back for all my service needs.

Highly recommend! Very friendly and professional. I will be back for future truck repairs on both my personal and business fleet vehicles.

Everyone here is an absolute professional the prices are fair and the customer service is unmatched. Love it!

UPDATE: Pride Auto REACHED OUT AND CORRECTED THIS ISSUE. Was very impressed with the follow up and looking forward to giving them another chance. Went for brakes...said it would take a couple of hours. They offered a "Lyft" ride, I declined and said I would wait, they offered again stating it was no cost to me. When I went to oay they charged me $56 for my Lift rides. I complained and stated that I wasn't going to pay... you know how that goes when they have your car.. wouldn't use them again and would say to others beware...

I went to Pride back in November of 2024 because my Jeep was leaking fluids. It turned out to be from the front suspension (both sides) and a motor mount. They took me in and diagnosed my issues very quickly on a Friday afternoon. When I asked how long it would take, they told me it'd take till mid-day Saturday and they kept to their time. In the end, the job was done quickly, professionally and I appreciated 2 mechanics working on it to get it done on time. It most likely wasn't the cheapest option but I'd pay up for honesty, transparency and speed. Thank you and glad there's some place to go where your needs are addressed!