Customer Reviews

Called ahead to have my F150 towed in. They have an online status page that was really so nice. I could access from my desk instead of the constant game of phone tag.

Awesome service!

Pride Auto Care was recommended to me by a neighbor when we spotted an oil stain in the driveway. I kind of put off going becuase going in to most shops is an extremely anxiety producing trip for me. Ive had one to many experiences with super pushy shops who would try to upsell me like crazy and push uneeded expensive repairs on me every time I came in for an oil change. Anyway I finally just couldn't put it off anymore. Well luckily it turns out the hesitation was completely unnecessary. I had nothing but a great experience with Pride Auto Care. They did a great job looking over my truck top to bottom and of course there were a couple issues but they were not pushy at all about it. It was more of a "Hey just so you know these are some things we found" all backed up with pictures. I will only be taking my truck here from now on and its nice to know I don't have to dread bringing it in for general maintenance for fear of feeling pushed around. Also as a plus the repair they did do was super fast, the waiting room even though I didn't use it for fear of my toddler screaming the walls down, looked super clean and cozy, and every one of the staff was super nice and attentive. Special shout out to Nick, thanks for being awesome and taking so much time to explain everything. I will be recommending Pride to all my friends .

I can see why this place is recommended so much. Nick is amazing, as well as the rest of the staff. They'll give it to you straight, keep you in the loop at every step and are very professional. This is the first time I've taken my vehicle to a shop in years and these guys are the best. I can't say enough to express how great these guys are.

Fantastic everytime. Recently, I told them I was on a time crunch. I said I had 90 minutes, they did everything in 45. Unbelievable customer service, and always super nice.

Friendly, professional, and quick! Would give them 10 stars if it was possible!

Great trustworthy place to get your vehicle fixed. Work was completed on schedule in a timely manner. Communication was perfect throughout the process. I will be returning in the future.

These guys are fantastic, and I will always trust them with my cars when bringing them in. It seems like I am a repeat customer with my Jeep (my fault usually...it's a jeep :) ) and absolutely every time I need their services they have been more than cordial and professional, and done a wonderful job on my Jeep. One of my first experiences with Pride was to remedy a horrendous death wobble and alignment issue (if you have a Jeep, you know this one) that these guys assessed and fixed in under a day and had me back on the road. Well, that wobble came back quickly and I called them right away and they mentioned a recall that had popped up just after the fix on the steering dampener that they replaced right away and at no cost to me. Now my Jeep is in their hands again working through a much bigger problem with engine oil severely leaking and working through getting the car to their shop with Matt and subsequently working through the fix process with Nick has been fantastic. While I may be a "bad student" in that my Jeep seems to always be in detention, these guys at Pride always take care of it and are just fantastic to work with. Would recommend anyone to this shop with any vehicle

Great place and service staff awesome

I have never been to a shop that shows me as much respect as the people at Pride. They explain everything to me in a way that I can understand, offer solutions, and are just all around amazing. Nick has been so helpful in helping me find solutions for my jeep, even if it’s things that Pride can’t do. The work they do is quick, fairly priced, and really good. Communication is also really fast and they’re honest and open about what they’re doing. I really appreciate everything that you guys do for me, you really go above and beyond. I appreciate it so much.

Excellent service, competitive pricing. I have confidence in the quality of the work I've had some there.

I would highly recommend Pride Auto in Parker. They were very honest and reliable. They have streamlined the entire process of car repair. They email the report and photos of everything they recommend. I will never take my car anywhere else! Thank you Pride Auto!

The staff was super friendly and also very informative. They also sent pictures of the issues with our vehicle. They asked very specific questions about how to replicate the issues with our car, which gave me confidence that they understood what to look for. Fantastic experience!

The employees at Pride Auto Care were professional and provided good customer service. I went in to have my car’s transmission fluid changed, and while the price was a little high, I was able to apply an online coupon to lower the price. Overall, I was satisfied with the experience and results. I will definitely be back.

Best price in town for great service, good parts backed by lifetime warranty, and they got me in and out, very friendly staff! Would recommend, check them out and get a quote for your next auto repair!

Great service, honest appraisal.

Over heard a conversation about this place at a computer store. I am glad I followed their recommendation. I was treated with respect. Being a woman I was prepared to be defensive if needed. But there was no need. They took the time to explain things to me. I did not get the feeling they were trying to take advantage of me at all. When I came to get my vehicle they called me by my name. I did not expect that because it was my first time doing business with them. The gentleman got my keys wiped them down, wiped my car seat, and door handle. Then politely open car for me to get into it. The service was just AWESOME! My car runs great. Will go back to them and recommend them as well.

I probably broke my baby (my Jeep SRT8) by inadvertently overfilling refrigerant with an OTC can and a inaccurate guage. Ended up finding out my AC problem was a "Blend door actuator gear" which I fixed. Unfortunately, overfilling caused the combination transmission cooler and ac condenser to fail, starting to leak transmission fluid. Pride Auto confirmed my assessement, and had my baby fixed under half a day. They did a solid job at a fair price (under the estimate actually) very efficiently. (communication was solid as well BTW)

I have always had great service with Pride Auto Care in Parker. Honest shop. They've serviced at least 4 different vehicles of ours over the last ten years.

We have used Pride in Parker for over ten years on at least 6 different vehicles. They get it right every time! They are fast, reliable and only do work that is necessary. They once saved me over $300 on a repair vs. another shop in town. They are also some of the nicest people We've ever worked with. You will not be disappointed.