Customer Reviews

Friendly and quick service. Honest pricing and quote.

I've never had a better experience at an auto shop. They take the time to explain everything and break down options for you. The shop does the right thing, period, and I've been relieved when the cost isn't astronomical for some of the major stuff I've had to go through. I've completely stopped going to other shops for regular oil changes or maintenance - if it has anything to do with auto maintenance, I go to Pride. They even helped me with talking through my next used car purchase and what to look for in a (new to me) used vehicle.

Great service. Great people. I wouldn't take my cars anywhere else.

Friendly, professional and efficient. Thank you. Will use them for all warranty work. It's a healthy drive so I cant say I will use them for all my needs but definitely will for the warranty issues.

I took my truck into Pride Auto for a warranty claim. They were absolutely tremendous. From the communication to the quality of work to the friendliness of the staff. I recommend this place to all.

Pride Auto Care has been our trusted shop for 5 years. I always receive excellent service and I trust their assessment of what truly needs to be done to maintain my car.

My skid plate got worn out so that it came loose and started to drag on the ground. I took it in to Pride as it was the closest shop to me and I didn’t want to drive far. They were honest with me that I would be better off taking my car to Honda as they sold the parts. They also took off the plate for me so I could get there without it dragging, and they charged me nothing for all this. I’m due for some general maintenance soon, and this experience has made me want to choose Pride. It’s hard to find an honest mechanic, and I believe this to be one of them.

This place has the nicest and most helpful people. I always go and het the best service. Highly recommended

Super friendly staff and understanding! I had a quote from breaks plus saying I needed all this work done and Pride compared and one found one issue which saved me $2k! They were even able to fix same day even though I was expecting to have to bring it back. I won’t ever go anywhere else.

Can't say enough about this crew! Great service, everyone was friendly and willing to help! Phil Hoffman definitely makes a huge difference! He shows that he truly cares about his customers and takes the time to explain everything and if he doesn't know any answer, he finds someone that does. Exceptional service from this shop. In a day in age when my faith in customer service is pretty much gone, these guys make these experiences better!

I was in a particularly irritable mood when I walked in their door suspecting that there was more than just an alignment issue that was causing my MDX to shake at higher speeds. Not only did they put up with me but Brea was extremely courteous, told me what the issue was and even brought me out to look at the at the undercarriage and had the mechanic explain to me the issue (needed to completely replace the driveshaft). I run one of the largest Mobile DJ companies in the state so my vehicle is imperative to the business. She then gave me the rundown and explained to me my options. I brought my vehicle back first thing in the morning and they had it done within a couple of hours leaving me plenty of time to even relax a little before the evening's show. The mechanic(s) did a great job and the car is smooth as butter. Great job, highly recommend.

I can't believe there is a car repair garage like this been there once but I'll be back

My experience with Pride Autocare in Parker was excellent. I will continue to use them for future repairs and maintenance.

This shop is the best! Our 2015 Jeep Grand Cherokee had a faulty thermostat. Chrysler currently has a recall on these thermostats and there are thousands on back order. They installed an after market, knowing it might not work, and it only lasted a few weeks before it started having problems. Since we can't get a Chrysler thermostat, the technician opened up the thermostat so it is always cooling the engine while we wait for the new thermostat to come in. This fixed our issue and it was at no charge to us. This team is awesome and we've been bringing our cars here for many years now.

Greta and efficient service! I definitely recommend.

I have used Pride Auto for many years. I get accurate estimates for cost and time of repair. I did ask about one problem in my car today and the front desk man didn't know what to say, which is fine, but he didn't ask anyone else either.

Great service.....glad I found this place

I am pleased with the care they took of my car. Completed the work the same day and the price was reasonable. Always helpful and listen to what I need done.

Awesome personable place. They were very upfront and honest about any services I may need I was in and out of there in a very timely manner and it was a very pleasant, waiting experience in a comfy area. Support your local business.

Wonderful customer service! Thank you!